This Privacy Policy explains how SWAGWOOD (“we”, “us”) collects, uses and protects your information when you visit swagwood.com or place an order with us.
Information We Collect
- Order details: your name, phone number, delivery address, district, email address (optional) and order notes.
- Account details: if you create an account, your login details and order history.
- Usage data: basic information such as pages visited, device and browser type, collected through cookies to keep the site and your shopping bag working.
How We Use Your Information
- To confirm, process and deliver your orders
- To contact you about your order, delivery or exchange
- To send offers and updates, only if you choose to receive them
- To improve our website, products and service
- To prevent fraud and keep our store secure
Sharing Your Information
We do not sell or rent your personal information. We only share what is needed with:
- Courier partners, so they can deliver your order
- Payment providers, when you choose a payment method other than cash on delivery
- Authorities, if the law requires it
Cookies
We use cookies to remember your shopping bag, keep you logged in and understand how the site is used. You can turn cookies off in your browser settings, but parts of the store, such as the bag and checkout, may stop working.
Keeping Your Data Safe
Our website uses SSL encryption, and we limit access to your information to the people who need it to serve you. We keep order records only as long as needed for delivery, exchanges, and accounting or legal requirements.
Your Choices
You can ask us to view, correct or delete your personal information, or to stop sending you marketing messages, at any time by contacting us.
Contact Us
Phone / WhatsApp: 01910750375
Email: swagwood.bd@gmail.com
We may update this policy from time to time. Any changes will be posted on this page.